Privacy Policy

At Hi-Tec Egypt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and shipping notifications

  • Prevent fraud and unauthorized transactions

  • Communicate promotions, offers, and product updates (when permitted)

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders

  • Provide website and technology services

  • Comply with legal obligations

These service providers are required to protect your information and use it only for authorized purposes.

4. Payment Security

All payment transactions are processed through secure and encrypted payment gateways. We do not store your complete payment card information on our servers.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and visitor behavior

  • Deliver relevant marketing content

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information where legally permitted

  • Withdraw marketing consent

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Hi-Tec Egypt

Email: info@hi-techegypt.com

Phone: +201003905492

Website: www.hi-techegypt.com